> Forest of True Sight > Questions & Answers Reload this Page Password Reset
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Old Feb 05, 2011, 02:56 AM // 02:56   #1
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Hey guys! I finally reinstalled Guild Wars, but I didn't remember my password so I asked for a password reset. Its been half an hour and I have yet to get an email. I haven't played for over 2 years, so I don't know what happened. How long am I supposed to wait?
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Old Feb 05, 2011, 03:33 AM // 03:33   #2
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password resets i've heard take a really long time to come through. just be patient. i think the average time(not 100% sure i never bother with pass reset) is is 1~2 days.
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Old Feb 05, 2011, 03:40 AM // 03:40   #3
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Guh how annoying. I don't even remember CHANGING my password. I have the same password for everything. :X
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Old Feb 05, 2011, 04:48 AM // 04:48   #4
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right now, with all the hackings going on, I beleive its best to message support thats what I had to do and it only took a day and a half to get my account back, but if you do message support you will need a lot of information about you're account IE- game codes
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Old Feb 05, 2011, 10:17 AM // 10:17   #5
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Yeah I e-mailed them with a question and am waiting for their response.

Will they ask me for game codes? I have all of them I just need to give it to them in less than 2 days because I'm going back to college.
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Old Feb 05, 2011, 11:49 AM // 11:49   #6
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when I had a problem writing the codes wasn't enough I had to take photos of the cards .
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Old Feb 05, 2011, 12:53 PM // 12:53   #7
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You can always add the codes to your request. Also, don??t expect answer within 2 days when its a saturday.
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Old Feb 05, 2011, 02:25 PM // 14:25   #8
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i would like to say i rcenetly got hacked as well. i must say it took the support team only a few hours (emailing btween me and them) to reset my password. although now im still waiting for an answer about my lost money and torm shield. RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing hackers.
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Old Feb 05, 2011, 03:03 PM // 15:03   #9
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Quote:
Originally Posted by Kagome View Post
Hey guys! I finally reinstalled Guild Wars, but I didn't remember my password so I asked for a password reset. Its been half an hour and I have yet to get an email. I haven't played for over 2 years, so I don't know what happened. How long am I supposed to wait?
The password reset e-mail should go to the e-mail address that's the same as your account name (or the e-mail address tied to your account). Is that still an active e-mail address?
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Old Feb 05, 2011, 08:11 PM // 20:11   #10
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Apparently your NCsoft and Guild Wars accounts expire. :/

I haven't played for over 2 years, so they deactivated my account. I didn't need to change my password, but reactivate it. Sigh.
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